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Terms of Service

CybHop Tech LLP
Effective Date: [03/04/2025]
Entity: CybHop Tech LLP, a LLP incorporated under the Companies Act, 2013
Email: [email protected]
Address: Chandigarh, Union Territory, India

DEFINITIONS

  • “Company” / “CybHop” / “We” / “Us” / “Our” refers to CybHop Tech LLP, the owner and operator of the XTuck Platform and other related services.
  • “User” / “You” / “Your” refers to any person, organization, entity, or agent accessing or using XTuck or services provided by CybHop Tech LLP.
  • “Platform” refers to the “XTuck” technology platform developed and maintained by CybHop Tech LLP.
  • “Services” include, but are not limited to, data validation tools, automation systems, consulting services, performance solutions, and related deliverables offered by CybHop.

ACCEPTANCE OF TERMS

By signing up for, accessing, or using XTuck and/or any services provided by CybHop Tech LLP, you irrevocably accept and agree to be legally bound by these Terms and Conditions, Privacy Policy, and any other agreements referenced herein.

SCOPE OF SERVICES

XTuck and other services provided by CybHop Tech LLP may include:

  • Data validation and automation;
  • AI-driven performance reviews;
  • API integrations;
  • Business process automation
  • Consulting and managed automation services.

CybHop reserves the right to modify, add, or discontinue services at any time without prior notice.

USER OBLIGATIONS

Users agree to:

  • Provide accurate and lawful information when registering or using services;
  • Maintain confidentiality of login credentials and sensitive data;
  • Not use the platform for any unlawful, unauthorized, or prohibited purposes;
  • Comply with applicable laws and regulations;
  • Bear sole responsibility for the data uploaded, transmitted, or processed through the Platform.

DATA USAGE AND OWNERSHIP

By using XTuck or any CybHop service, you agree that:

  • All data uploaded to the platform may be used by CybHop Tech LLP for internal analysis, performance improvement, and system optimization;
  • CybHop retains non-exclusive, royalty-free rights to use anonymized or aggregate data for research, benchmarking, AI training, and service improvement;
  • All source code, algorithms, systems, and platforms developed by CybHop are and shall remain its exclusive intellectual property.

CONFIDENTIALITY AND DATA PROTECTION

CybHop shall implement reasonable industry-standard measures to protect User data. However:

  • The Company shall not be liable for breaches caused by external attacks, force majeure, third-party failures, or breaches beyond its control;
  • Users must report any data breach within 72 hours of becoming aware, through an email to [email protected] signed using a Class 3 Digital Signature;
  • Users waive the right to claim damages if breach reporting protocols are not followed.

SUBSCRIPTION FEES, PAYMENT TERMS & SUSPENSION OF SERVICES

1. The use of the XTuck Platform and associated services provided by CybHop Tech LLP is conditional upon the timely and complete payment of all applicable fees, subscription charges, and service-level costs as communicated or agreed upon separately in writing.
2. By subscribing to the services, the User acknowledges and agrees that access to XTuck or any part thereof is strictly contingent upon the maintenance of a valid and active subscription account.
3. In the event of non-payment, delayed payment, chargeback, or subscription lapse, CybHop Tech LLP reserves the absolute and unconditional right, without requirement of prior notice, to:

  • Suspend or terminate the User’s access to the XTuck Platform;
  • Revoke all rights to access any previously uploaded or generated data, archives, reports, historical logs, configurations, service outputs, or user-specific content;
  • Delete or render inaccessible any such data, permanently and irreversibly, at its sole discretion.

4. The User expressly waives and relinquishes any right of recourse, restoration, compensation, retrieval, or refund for such suspension, deletion, or denial of access due to non-compliance with payment obligations.
5. Reactivation or restoration of access, if permitted at the sole discretion of CybHop Tech LLP, shall be subject to such reinstatement fees, documentation, and conditions as CybHop may stipulate at the time.
6. The User agrees and acknowledges that CybHop Tech LLP shall incur no liability whatsoever, including for loss of business, goodwill, profits, or data, arising out of any termination under this Clause.

DISCLAIMER OF WARRANTIES

The Platform and all services are provided on an “AS IS” and “AS AVAILABLE” basis.
CybHop makes no warranties, express or implied, including but not limited to:

  • Accuracy, reliability, or completeness of the services;
  • Uninterrupted access to the platform;
  • Merchantability or fitness for a particular purpose

Use of the platform and services is solely at the User’s risk.

LIMITATION OF LIABILITY

To the maximum extent permitted under law, CybHop Tech LLP shall not be liable for any:

  • Indirect, incidental, special, punitive, or consequential damages;
  • Loss of profits, business opportunities, data, or reputation;
  • Claims arising from third-party access or misuse.

Total liability of CybHop for any claim shall not exceed the total amount paid by the User in the previous 30 days.

TERMINATION

CybHop reserves the right to terminate, suspend, or revoke access at its sole discretion, without notice, for any:

  • Violation of these Terms;
  • Suspicion of misuse, fraud, or abuse;
  • Legal or operational requirements.

All clauses concerning data ownership, arbitration, indemnity, and limitation of liability shall survive termination.

INDEMNITY

The User agrees to fully indemnify, defend, and hold harmless CybHop Tech LLP and its partners, employees, affiliates, and licensors against any and all claims, liabilities, damages, losses, and expenses arising out of or related to:

  • Breach of these Terms;
  • Violation of any applicable laws;
  • Misuse or unauthorized use of the Platform or Services.

URISDICTION AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of India.

Arbitration Clause:

  • All disputes shall be referred to a permanent sole arbitrator, appointed exclusively by CybHop Tech LLP, and seated in Chandigarh, Union Territory, India.
  • The arbitration shall be governed by the Arbitration and Conciliation Act, 1996, as amended.
  • The arbitrator’s decision shall be final, binding, and enforceable in any court of law.
  • No party shall initiate any court proceedings without first exhausting arbitration.

FORCE MAJEURE

CybHop shall not be liable for any failure or delay in performance due to causes beyond its control, including but not limited to:

  • Acts of God;
  • Natural disasters;
  • Cyberattacks or data breaches;
  • Governmental actions or legal restrictions;
  • Internet or communication failures.

MODIFICATIONS

CybHop reserves the right to modify or update these Terms at any time. Continued use of the services post-modification shall constitute deemed acceptance.

SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

CONTACT INFORMATION

For legal notices, grievances, or inquiries:
CybHop Tech LLP
A LLP incorporated under the Companies Act, 2013
Email: [email protected]
Address: Chandigarh, Union Territory, India



By checking the box, clicking “I Agree”, signing up, or otherwise using the XTuck Platform or CybHop services, the User confirms that they have read, understood, and agreed to all of the above Terms and Conditions

Last updated: April 3, 2025